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listening

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Listening


Communication skill that involves hearing and interpreting received verbal information. Skilled listeners can pay attention to what others say and respond appropriately.

A good listener will concentrate on what the speaker is saying and show interest by making eye contact, by nodding or shaking the head, and by verbal encouragement.

Other listening skills include allowing others to make a point before interrupting, and valuing the opinions of others. For longer discussions it is also useful to summarize.

© Research Machines plc 2008. All rights reserved. Helicon Publishing is a division of Research Machines plc.


 
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accent (spoken)
analysis (communication)
cliché
colloquialism
communication (language)
dialect
explanation
idiom
interjection
interview
intonation (language)
jargon
listening
narration
persuasion
pronunciation
received pronunciation
rhetoric
slang
speaking
Standard English
usage

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